Balu HotelIsla Mujeres · Mexico
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★ 7.2/10 · 233 reviews

Balu Hotel

Sea views, a pool deck, and Isla Mujeres at your door.

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10 room types Wi-Fi Pool Pet-friendly A/C
Welcome

A place to stay in Isla Mujeres

Balu Hotel sits in Isla Mujeres, Mexico, with rooms starting at $63 a night. The ten room types range from compact doubles to 50 m² quadruples, several with private balconies and direct sea views. A guest rating of 7.2/10 across 228 reviews places location, staff, and cleanliness as the three strongest points. The hotel has an outdoor swimming pool, a sun deck with outdoor furniture, room service, and a tour desk. Pets are welcome. Staff speak English and Spanish, and the property runs 24-hour security with a private entrance.

7.2/10
Guest rating
233 reviews
10
Room types
available
$63
Rates from
Per night
Is it right for you?

Who it's a good fit for

A straightforward, affordable base on Isla Mujeres with sea-view rooms, a pool, and practical amenities rather than resort-level facilities.

Best for

  • Budget-conscious couples
  • Families needing extra beds
  • Guests travelling with pets
  • Snorkeling and diving trips

Less suited to

  • Travellers wanting an on-site restaurant
  • Those seeking luxury finishes
  • Solo travellers wanting a single-bed room

Pool deck and outdoor terrace

The outdoor pool is the social centre of the property, flanked by a sun deck furnished with outdoor seating. The terrace gives a spot to sit when you are not in the water, and the setup works well for an afternoon between island excursions.

Sea-view balconies

Several room categories face the sea directly. The Deluxe Double and King Room with Balcony both reach 50 m² and have private balconies with sea views. Standard doubles with balcony and sea view are also available at a lower price point.

Pet-friendly rooms

Balu Hotel accepts pets, which is uncommon on the island. Specific pet rooms are designated, so it is worth confirming availability when you book if you plan to travel with an animal.

The rooms

Double Room

30.0 m² · 1 full bed

  • Balcony
  • View
  • Air conditioning
  • Attached bathroom
  • Free Wifi
From
$63 /night
View room

Triple Room

30.0 m² · 1 twin bed and 1 queen bed

  • Pool view
  • Air conditioning
  • Attached bathroom
  • Free Wifi
From
$70 /night
View room

What sets it apart

Outdoor Pool
Free Wi-Fi
Pet Friendly
Air Conditioning

Amenities at Balu Hotel

Most popular facilities

  • Outdoor swimming pool
  • Free Wifi
  • Non-smoking rooms
  • Room service
  • Family rooms

Great for your stay

  • Private bathroom
  • Air conditioning
  • Pet friendly
  • Free Wifi
  • Family rooms
  • Room service
  • Non-smoking rooms
  • Tour desk

Bathroom

  • Toilet paper
  • Private bathroom
  • Toilet
  • Shower

Bedroom

  • Linens

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Activities

  • Snorkeling Additional charge Off-site
  • Diving Additional charge Off-site

Where it is

Av Juárez SM 01 MZ 08 LT 08, 77400 Isla Mujeres, Mexico

Get directions

5 sights nearby, the closest being Museo historico fotografico at 250 m; the nearest ferry pier, Ultramar, is 200 m away.

Things to do nearby

  • Museo historico fotograficomuseum250 m
  • Benito Juárez Garciahistoric site360 m
  • Esduma La Perla Hotel Isla Mujeresbeach470 m
  • Vista del amanecerviewpoint530 m
  • Playa Centroviewpoint720 m

Getting around

  • Ultramarferry pier200 m
  • Terminal Maritima de Isla Mujeresferry pier210 m

As-the-crow-flies distances from the property · © OpenStreetMap contributors

What guests say
7.2 / 10
across 233 reviews

Across 228 reviews, the three recurring positives are location, staff, and cleanliness. Guests repeatedly return to these points, suggesting the hotel delivers reliably on the basics. The 7.2/10 overall score indicates there is room for improvement in other areas, though the core experience appears consistent.

Staff friendliness & helpfulness · 9Location near ferry & beach · 5Cleanliness · 4Pool · 3Comfortable beds & room amenities · 3
  • Staff8
  • Facilities6.8
  • Cleanliness7.7
  • Comfort7.5
  • Value For Money7.2
  • Location8.4
  • Free Wifi6.6

Reviews scoring 9–10: 4 · average 9.8

They wrote about: room, comfort, staff

Reviews scoring 7–9: 11 · average 7.5

They wrote about: staff, cleanliness, room

Reviews scoring 5–7: 5 · average 5.4

They wrote about: staff, room, cleanliness

Reviews scoring Under 5: 10 · average 1.8

They wrote about: location, cleanliness, room

Based on guest reviews published on sites that partner with Booking.

Before you book

Wi-FiFree
Air conditioningAvailable
Typical guestsCouples (40% of reviewers)
Family roomsAvailable
Guests from16 countries
Non-smoking roomsAvailable

Before you arrive

Check-in

From 3:00 PM to 9:00 PM

You need to let the property know what time you'll be arriving in advance.

Check-out

From 9:00 AM to 11:00 AM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Age restriction

Check-in is only possible for guests between 18 and 70 years old

Pets

Pets are allowed on request. Charges may apply.

Accepted payment methods

Cash

Parties

Parties/events are not allowed

Your questions

Where exactly is Balu Hotel?

The hotel is in Isla Mujeres, Mexico. Isla Mujeres is a small island off the coast of Cancun, accessible by passenger ferry. The hotel's specific location on the island is a consistent positive in guest reviews.

What room types are available?

There are ten room categories, from 30 m² doubles to 50 m² quadruples. Options include sea-view balcony rooms, pool-view rooms, and rooms suited to three or four guests. Prices run from $63 to $78 per night.

Is there a swimming pool?

Yes. There is an outdoor swimming pool with a sun deck and outdoor furniture. It is one of the property's main features.

Is the hotel pet-friendly?

Yes, Balu Hotel accepts pets. Specific pet-friendly rooms are available, so confirm when booking to ensure the right room type is reserved for you and your animal.

Can I arrange snorkeling or diving through the hotel?

The tour desk can arrange snorkeling and diving excursions. Both are operated off-site and carry an additional charge. Massage is also available at an extra cost.

Does the hotel have family rooms?

Yes. Family rooms are listed as a facility. The Triple Room and the two quadruple options — at 50 m² each with two full beds — are the most practical choices for families.

Is Wi-Fi free?

Free Wi-Fi is available throughout the property and in all room types.

Is there room service?

Yes, room service is available at the hotel.

What languages does the staff speak?

Staff speak English and Spanish.

Does the hotel operate year-round?

Yes. Balu Hotel is open all year and accepts guests of all ages.

What is the cheapest room and how do I book?

The Double Room with Private Bathroom and the standard Double Room both start from $63 per night. You can book directly through the hotel or via the booking platform where you found this listing.

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Ready to book Balu Hotel?

Indicative rates from $63/night. Check availability & prices
Reservations+529981030126
AddressAv Juárez SM 01 MZ 08 LT 08, 77400 Isla Mujeres, Mexico
Balu Hotel from $63/night
Check availability